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|Job Title||Customer Service Manager / Warranty - Construction|
|Location||Santa Rosa, CA|
|Country||United States of America|
|Min Salary||80,000.00 USD|
|Max Salary||110,000.00 USD|
|Job Type||Full-Time Regular|
|Min Experience||8 Years|
|Max Experience||25 Years|
The ideal individual we are seeking would have 8+ years of residential construction experience directing construction / backend finish construction and warranty work related to the development of production / custom homes. Must have the capabilities to lead a customer services group, establish a comprehensive warranty program, set-up/maintain work order systems, hire/manage staff and provide exceptional customer services to homeowners.
The Customer Service / Warranty Manager will be responsible for the development of the organizations warranty program and all activities related to ensuring exceptional customer services for a $100+ Million residential construction project portfolio. This will include establishing all process/procedures, organizational programs
Requires a Bachelors Degree in Construction Management, Engineering or related industry experience. Must have excellent verbal and written communication abilities. Experience with MS Project, Sage is desired.
The is an exceptional leadership role in which the individual would be responsible for the management of all construction customer services regionally for one of the fastest growing development firms in the marketplace.